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Terms of Service

Last updated: December 2024

1. Introduction

Welcome to LogCompare UK ("we", "our", "us"). These Terms of Service govern your use of our website and services located at logcompare.co.uk (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

LogCompare is a marketplace platform that connects firewood buyers with local suppliers in the UK. We provide:

  • A directory of firewood suppliers
  • Product listings with standardised pricing
  • Order facilitation between buyers and suppliers
  • Reviews and ratings
  • Messaging between users

3. User Accounts

To use certain features of our Service, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Supplier Responsibilities

If you register as a supplier, you additionally agree to:

  • Provide accurate product descriptions and pricing
  • Honor orders placed through our platform
  • Respond to customer enquiries promptly
  • Comply with all applicable laws and regulations
  • Accurately represent any certifications (Woodsure, Ready to Burn, etc.)

5. Orders and Payments

LogCompare facilitates connections between buyers and suppliers. Orders placed through our platform are agreements between you and the supplier. Payment terms are arranged directly between buyer and supplier.

We do not guarantee:

  • Product availability
  • Delivery times
  • Product quality beyond what is represented

6. Reviews and Content

Users may post reviews and content on our platform. By posting content, you:

  • Grant us a license to use, display, and distribute your content
  • Warrant that your content is accurate and not misleading
  • Agree not to post offensive, illegal, or harmful content

We reserve the right to remove content that violates these terms.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by LogCompare UK and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

LogCompare UK shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

We are a marketplace platform and are not party to transactions between buyers and suppliers. Any disputes should be resolved between the relevant parties.

9. Termination

We may terminate or suspend your account at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes by posting a notice on our website.

11. Governing Law

These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@logcompare.co.uk
Address: LogCompare UK Ltd, [Address]