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Privacy Policy

Last updated: December 2024

1. Introduction

LogCompare UK ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

Information You Provide

  • Account information (name, email, phone number)
  • Delivery addresses and postcodes
  • Business information (for suppliers)
  • Order history and preferences
  • Reviews and messages

Information Collected Automatically

  • Browser type and device information
  • IP address and approximate location
  • Pages visited and actions taken
  • Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process orders and facilitate transactions
  • Connect you with local suppliers
  • Send order updates and notifications
  • Respond to your enquiries
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Information Sharing

We share your information with:

  • Suppliers: When you place an order, we share necessary details (name, delivery address, contact info) with the supplier to fulfil your order.
  • Service Providers: We use third-party services for hosting, analytics, and email delivery.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Cookies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Understand how you use our site
  • Show relevant content

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Service.

6. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit (HTTPS)
  • Secure password hashing
  • Regular security reviews
  • Limited access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights (GDPR)

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@logcompare.co.uk.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

9. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect information from children under 16.

10. International Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@logcompare.co.uk
Address: LogCompare UK Ltd, [Address]